Contact us
For help with your account, a billing question, reporting a prayer request or testimony, or anything else — email support@prayalong.app. We aim to reply within 2 business days.
Common questions
I can't unlock an app
Open Pray Along, go to the lock screen, and pray for the people shown — the "I prayed" bar fills after a few seconds of quiet reflection. If you need your apps immediately, use Emergency Unlock from the Me tab or the shield screen.
I want to cancel Premium
Open the Settings app on your iPhone → your name → Subscriptions → Pray Along → Cancel Subscription. You'll keep Premium until the end of the current billing period.
I want to report a prayer request or testimony
Tap the flag icon on any request or testimony inside the app. Our team reviews every report.
I want to delete my account
Go to Me → Settings → Delete Account inside the app, or email support@prayalong.app and we'll do it for you.
If this is a medical, legal or life-threatening emergency, please see our Crisis resources page or contact your local emergency number instead of emailing support.